PickQuick Help Center
Guides for sellers and customers using the PickQuick platform.
Welcome. This help center covers everything you need to use PickQuick — whether you sell on the platform or shop through it.
For Sellers
Run a shop on PickQuick. Learn how to create your primary shop, add items, handle orders, expand to dark stores, and track earnings.
- Seller Quickstart — get selling in 10 minutes.
- Managing delivery orders — choose PickQuick, your team, or your delivery partner.
- Refunds and Seller earnings — find payment returns and understand payout impact.
For Customers
Shop PickQuick stores. Learn how to browse, order, and follow a delivery from confirmation to your door.
- Tracking a delivery order — understand delivery stages, provider tracking, and notifications.
- Ordering for pickup or delivery — choose how to receive your items and review the total.
- Cancellations and refunds — check a payment return or get help with an order.