PickQuick Help
For Customers

Ordering for Pickup or Delivery

Build your cart, choose how to receive your items, and review the total before confirming.

Add products to your cart first, then choose pickup or delivery. You do not need to choose a fulfillment Shop before shopping.

Products, colours, and stock

Choose an available colour or size on the product page. Pickquick Commerce Ltd. is the seller at all three current stores: PickQuick Essentials, PickQuick Managed Store (Scarborough - M1E), and PickQuick Managed Store (Scarborough - M1B). Availability can include stock at any of these locations. An option with no available stock cannot be ordered.

Quantities may be split across locations. For example, if two eligible locations have 20 and 10 units, an order for 30 may need both locations. Checkout confirms which locations can fulfill your selection.

Your cart total

The cart shows item prices, savings, and an estimated item subtotal in CAD. Delivery fees are not quoted at this stage. Review the final price after choosing pickup Shops or a delivery address; availability and prices can change before confirmation.

Pickup

  1. Choose Choose pickup Shop in your cart.
  2. Review the available Shops and any split quantities.
  3. Choose a pickup window for each stop and check each order's total.
  4. Place your order, then pay when you collect it using the Shop's accepted payment methods.

If your items require more than one Shop, the confirmation lists each stop and the amount to pay there. No online card payment is required for pickup.

Delivery

  1. Choose Deliver my basket and select or add a delivery address.
  2. Review the allocated Shops, packages, and expected delivery dates.
  3. Check Merchandise, any discounts, Delivery Fees, Tax, and Total (CAD).
  4. Complete the secure online payment. Wait for payment and order confirmation.

Delivery allocation uses the nearest eligible stock for your delivery address and can split quantities across locations. Eligibility includes stock and delivery coverage; the closest Shop shown while browsing may not be the one that can deliver your full selection.

Packages may arrive separately. Follow each order in Orders after confirmation.

Unsure whether your payment completed?

Return to checkout to review an open payment, or check Orders for confirmation. Do not start a second payment just because you closed the payment window or lost your connection. Contact support if the status remains unclear.

On this page